Tenant Resources in Raleigh
New Tenant with Neuse River Asset Management?
Be ready for move in day by setting up the utilities & screen your pet.
Triangle Area County School Systems
North Carolina Tenant Security Deposit Act & FAQ~!
Your Responsibilities as a Tenant
Pay Rent On Time – Rent is due as stated in your lease, typically through your secure online portal.
Maintain the Property – Keep your home clean, safe, and free from damage.
Report Maintenance Issues Promptly – Submit requests through the tenant portal for timely repairs.
Follow Lease Rules – This includes noise restrictions, pet policies, and community guidelines.
Utilities & Services – Pay for any utilities you are responsible for as outlined in your lease.
Respect Neighbors – Be mindful of shared spaces and maintain a good community atmosphere.
Rent Reporting - Tenant can setup to have their rent payments tracked to the Credit Bureaus.
Continue below for your one stop property management & Tenant Resources~!
Tenant Responsibilities & Information
At Neuse River Asset Management, we want all residents to have a set of clear Tenant Resources in Raleigh to understanding of their responsibilities under the lease. A strong tenant–landlord relationship starts with good communication, mutual respect, and compliance with the lease terms. If you are a new or future tenant this research throughout this page for sources to help you understand what you my need.
Tenants can use these tenant resources in Raleigh to find answers to common questions, review important policies, and understand their responsibilities under North Carolina Rental laws. We also provide guidance on move-in expectations, routine maintenance care, and what to expect at move-out, including security deposit timelines and inspection procedures. Having this information upfront helps avoid confusion and ensures a smoother rental experience. Tenants can also find information on locate the local utility providers in the Triangle, Triangle Area County School System, & North Carolina Rental Law.
How do I pay rent?
Rent should be paid through the secure online tenant portal using eCheck & credit card. The link is located on this page in the Menu at the Top & Bottom of the page.
What do I do if I have a maintenance issue?
Submit a maintenance request through the tenant portal, be sure to provide a detailed description of the issues along with pictures. For emergencies, call our 24/7 maintenance line.
Am I allowed to make changes to the property?
Any alterations, painting, or improvements must be approved in writing by the property manager. Before you make any changes to the property be sure to review the lease and speak with your property manager.
How do you screen tenants?
We use a consistent screening process that reviews income, credit, rental history, and background criteria to help reduce risk and protect your investment.
What happens if I can’t pay rent on time?
Contact your property manager immediately so that the owner can be updated. In most case, the owner will likely be understanding and willing to work with you as a tenant. Late fees may apply as outlined in your lease, and communication can help avoid further issues.
How do I give notice if I’m moving out?
You must submit written notice according to your lease terms. Depending on the terms this is usually 30 or 60 days before the end of your lease. Check page 1 of your Lease Agreement.
If you have an emergency then contact the office or your property manager! 919.307.9075
Meet Our Raleigh NC Property Management Team
